FAQ - Frequently Asked Question

HOW TO ORDER CAKES ?

On your customer area, in the Cakes tab, just select your dream cake and follow the instructions.

WHAT ARE YOUR OPENING HOURS ?

BAM Richer : From 6 p.m to 1.30 a.m, Monday to Friday. From 2 p.m to 1.30 am on Saturdays and Sundays.

BAM Sentier : From 6 p.m to 1.30 a.m, Monday to Friday. From 1 p.m to 1.30 am on Saturdays and Sundays.

BAM Parmentier : From 6 p.m to 1.30 a.m, on Mondays, Tuesdays and Thursdays. From 4p.m to 1.30 a.m on Wednesdays and et Fridays. From 2p.m to 1.30 a.m on Saturdays and Sundays.

BAM Chartrons : From 6p.m to 1.30 a.m on Tuesdays and Fridays. Closed on Sundays and Mondays.

WHERE ARE BAM KARAOKE BOX VENUES?

Right in the center of Paris, at number 30 of rue Richer in the 9th district, between the metro stations of Grands Boulevards and Cadet. For more information click here.

In 2nd district of Paris, at number 50 of rue Aboukir, between metro stations Sentier, Bonne Nouvelle and Etienne Marcel. For more information click here.

In 11th district of Paris, at number 40 of Avenue de la République, between metro stations Parmentier and Etienne Oberkampf. For more information click here.

In the heart of Chartrons neighborhood in Bordeaux, at number 36 of rue Cornac, next to Tramway station "Place Paul Doumer". For more information click here.

WHAT IS BAM KARAOKE BOX?

BAM Karaoke Box is the first quality private karaoke in Paris. BAM Karaoke Box is a cocktail bar, 4 private karaoke rooms, and a Big Box with private access and mini-bar. Each has its own unique theme and premium equipment (touch screen, Bose sound, personalised lighting...). Here is a preview.

HOW DO WE BOOK A KARAOKE ROOM?

Everything is online. This way: Book your box in Paris or in Bordeaux. All you have to do is choose the date, the room and the slot that suits you.

Please note that slots hours are set. No further changes about hours or duration can be made.

WHY DO WE NEED TO BOOK IN ADVANCE ?

We recommend that you book in advance to avoid disappointment – Friday and Saturday nights are often booked far in advance.

But you can always come with no booking, hoping that the suitable room for your group is free.

For the booking, click here: Book your box in Paris or in Bordeaux

HOW MUCH DOES A SESSION OF KARAOKE COST?

The price of the karaoke rooms is fixed per room (and not per person) – the prices vary between 60 and 660 euros for 2 hours of karaoke depending on the size of the room (between 6 and 30 people), and the day.

If the room is full, the price per head is between 10 and 30 euros, for 2 hours.

WHAT DOES THE BOOKING OF A KARAOKE ROOM INCLUDE?

Our rooms are furnished with premium equipment. You select your tracks on a touchscreen and they show up on a television screen. There are two wireless microphones per room and we entrusted Bose with the speakers. It is possible to add 2 more wired microphones, on request.

Feel free to visit our website to get more information about the different locations.

DO WE HAVE TO PAY UPFRONT?

Yes, only with an upfront payment can you get your booking. There were too many instances where clients did not show up after booking without upfront payment. This way, it is easier for you and for us to organize your session.We hope for your understanding.

HOW MUCH TIME DOES A KARAOKE SESSION LAST?

2 hours minimum. It is your choice whether you want to book several sessions.

IS IT POSSIBLE TO VISIT BAM KARAOKE BOX BEFORE BOOKING?

Of course. In order to get our opening hours, go to the opening hours question.

Don't hesitate to drop by and we will show you around.

IS IT POSSIBLE TO SING LONGER?

Of course! You can book the following slot to sing two more hours! And if at the end of the session, there is no group in line after you, you can add 1 or two hours. You are also welcome at the bar before your session starts and after it ends. There you can taste our Signature cocktails.

WE ARE 11 PEOPLE, DO WE HAVE TO BOOK THE ROOM FOR 12 PEOPLE OR CAN WE BOOK THE ROOM FOR 10? WHAT IS THE COST FOR THE 11TH PERSON?

We offer different rooms depending on your group capacity : 6, 8, 10, 12, 15, 20 and 30.
Our rooms are made so that you can spend a wonderful time at BAM Karaoke Box, and also according to safety standards.
6 people rooms can welcome only 6 people.
8 people rooms can welcome only 8 people.
10 people rooms: 11 people tolerated without supplementary cost.
12 people rooms: 13 people tolerated without supplementary cost.
From 14 people : you will have to book a 15 people room.
15 people rooms: 16 people tolerated without supplementary cost.
From 17 people : you will have to book the Big Box .
Big Box (18 people room): 19 people tolerated without supplementary cost.
From 20 people : you will have to book the Paradise Room.

For groups of more than 38 people, you should consider booking several rooms or a full privatisation of the venue. Our customer care will offer you the best option.

Companies are invited to contact us at corporate@bam-karaokebox.com

CAN I CANCEL OR CHANGE MY RESERVATION ?

According to our Terms and Conditions that you accept by booking your session, the reservation cancellation terms karaoke rooms are : Cancellations or Changes of your reservation have to be made on your customer area.

Be careful, you can only change your reservation once (change of date, session, or room) In case of cancellation : You will be refunded fully if you make your cancellation request at least 3 weeks before the start of the karaoke session. You will have a credit if you make your request to cancel between 3 weeks and 72 hours before the start of the karaoke session. You can not have any refund or credit if you do not make your cancellation request less than 72 hours before the start of the karaoke session.

If you made your reservation within 72 hours before your session, we invite you to contact our customer care at contact@bam-karaokebox .

DO WE HAVE TO ORDER ?

Ordering is not mandatory : you are free to enjoy your karaoke session without ordering. However, as it is the case in any other place that sells beverages: you can only buy beverages in our bars. Products from outside are not allowed.

I CAN'T FIND SOME SONGS. COULD YOU ADD THEM ON YOUR CATALOG ?

If you don't find some of your favorite artists or songs, feel free to email our customer care at : contact@bam-karaokebox.com

ARE CHILDREN WELCOME AT BAM ?

Considering the activity and its surroundings (sound,light), children above 4 years old are welcome. For younger children, we strongly recommend to make them wear soundproof headphones. (We don't provide headphones)

BAM Karaoke Box is also hosting a lot of children's birthdays. In order for them to spend an unforgettable moment, we offer "special kids" sessions on Wednesdays and Sundays, between 2p.m and 4p.m at BAM Parmentier only. Rooms are decorated with ballons and a candy bar. Those sessions are also available for adults.

IS IT ALLOWED TO BRING FOOD OR DRINKS INSIDE THE KARAOKE ROOMS?

Except for birthday cakes, we don't allow our clients to bring in food or drinks, even for a corkage fee. In case of special diet or any other request, you can contact our customer care at contact@bam-karaokebox.com before your session.

Our menu is available on our website.

 

WHAT ARE THE TRACKS AVAILABLE?

There are more than 30 000 songs. We usually add 20 to 50 songs per month, depending on your requests and novelties. Our catalog is available here.

WHAT ARE THE PRICES FOR THE DRINKS?

Between 8 and 14€ for cocktails, 4€ for half of beers and 4.5 € for softs. For more details, you can find the menu on our website.

DO YOU ALSO OFFER FOOD?

We offer finger food such as avocado toast, Burratina, hummus, tapenade, duck terrine, delicatessen, chips… Catering is also possible if you contact us several days before your event at BAM.

CAN I COME TO BAM KARAOKE BOX WITH NO INTENTION OF SINGING?

Of course! We are also a bar, everyone is welcome to have a drink!

HOW DOES THE CUSTOMER AREA WORK ?

It's very simple. When you make a reservation for the first time on our website, your account is automatically created with your email (be careful to specify the correct address!). A password is automatically generated and is communicated to you by email. You can then change the password with one of your choice by logging into your account.

WHAT IS MY CUSTOMER AREA FOR ?

Several features are available on the customer area. You can:

  • Check your next booking at BAM

  • Postpone your booking for a day or a time that is more appropriate

  • Cancel your session

  • Reissue an invoice in the name of a company

  • Check your credit notes and your previous sessions

  • Check the amount of your credit notes and use them

  • Order a birthday cake and/or plates of sweet and salted bites

  • Order drinks that will await you directly in your room

  • Create your collaborative playlist before your session at BAM

  • Invite your friends to collaborate on your playlist

  • Find the videos of your previous karaoke sessions

HOW TO USE MY CREDIT NOTE ?

On your customer area in "Dashboard" tab : right below the recall of your personal information is the amount of your credit note. On the right it is written "Use my credit note." Just click on it. You will be redirected to the booking page and the amount of your credit will be automatically deducted of the total amount of your booking. If the slot is more expensive than the amount your credit note, you will then have to pay the balance online.

If the amount is cheaper than the amount of your credit note, the difference will be refunded.

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